Ursula Adams is an Accredited Mental Health Social Worker with 13+ years' experience, offering trauma-informed, evidence-based counselling for individuals and couples, in person in Tweed Heads and Murwillumbah, or via telehealth Australia-wide.
We understand the trust involved in referring a patient into someone else's care, and we're committed to clear communication, collaborative treatment planning, and keeping you informed every step of the way (with your patient's consent).
Who We Support
Ursula works with adults experiencing a broad range of concerns, including:
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Anxiety and stress
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Depression and low mood
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Grief and loss
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Trauma
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Life transitions and adjustment difficulties
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Emotional overwhelm and burnout
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Relationship and communication difficulties (couples counselling)
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Domestic violence
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Drug and alcohol misuse
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ADHD
If you're unsure whether a particular presentation is a good fit, feel free to reach out and discuss before submitting a referral.
Referral Pathways
Mental Health Treatment Plan (MHTP) Referrals
Patients with a valid Mental Health Treatment Plan from a GP or psychiatrist may be eligible for a Medicare rebate of $89.50 per session, for up to 10 individual sessions per calendar year, when seeing an Accredited Mental Health Social Worker. Medicare rebates apply to individual counselling only (not couples sessions).
General & Allied Health Referrals
We also accept referrals from allied health professionals, support coordinators, and community organisations for clients who may benefit from counselling support outside the Medicare pathway (e.g. self-funded, NDIS-related, or private health cover).
WHAT TO INCLUDE IN A REFERRAL
To help us provide the best possible care from the first session, please include:
Patient's name, date of birth, and contact details
A brief summary of presenting concerns and relevant history
Copy of the Mental Health Treatment Plan (if applicable)
Any relevant reports, assessments, or background information
Your contact details, for collaborative communication and progress updates (with patient consent)
How to Refer
Referrals can be sent by:
Phone:
Online:
via our contact page
Once we receive a referral, we'll be in touch with your patient directly to arrange an initial appointment. We're happy to confirm receipt of the referral with your practice on request.

Ongoing Communication
With the client's consent, we're glad to provide:
Confirmation of engagement and attendance
Progress updates aligned with the Mental Health Treatment Plan review process
Discharge summaries or closing updates at the end of treatment
We value collaborative care and welcome GPs and referrers reaching out at any time to discuss a shared patient's progress or care needs.

Questions Before Referring?
If you'd like to discuss a potential referral, session availability, or whether Fearless Footsteps is the right fit for your patient, please get in touch:
Phone: 0466 648 451 (Call or Text)
